Staff and settings: managing who can do what

Settings hold your school's details and control what each staff member can see and do.

What you do here

1. Keep your school's name, address, contact details, and logo current; they appear on receipts and member-facing pages.
2. Add a staff login for each instructor or front-desk person, so nobody shares a password.
3. Give each staff member a role. An instructor might only take attendance; a manager might see payments and reports; the owner sees everything.
4. Set which notifications you and your staff receive, like failed payments or new signups.
5. Remove a staff member's access the day they leave.

Good habits

One login per person, the least access they need, and review the staff list every few months.

Need help?
Email support@keppan.com, call (888) 998-9856 and press 2, or start a chat from this help center. Monday to Friday, 9am to 5pm ET.