Members are the people who train at your school. Each member has a record in Keppan that holds their contact details, membership, attendance, payment history, and notes.
What you do here
- Add a new member, by hand or by importing a list from your previous system or a spreadsheet.
- Keep contact details, emergency contacts, and waivers up to date.
- See a member's attendance and payment history in one place.
- Mark a member as active, on hold, or cancelled so your counts and reports stay accurate.
- Link a parent to their kids' records so one person manages and pays for several students.
Good habits
Keep one record per person. If you find two records for the same student, merge them so no history is lost.
Need help?
Email support@keppan.com, call (888) 998-9856 and press 2, or start a chat from this help center. Monday to Friday, 9am to 5pm ET.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
Still need help?
Email hello@keppan.com or send us a request and we'll get back to you.
Submit a request