Reports turn your member, attendance, and payment data into numbers you can act on.
What you can see
- Active members, new members, and cancellations over a period.
- Attendance by class, by program, and by member, including who hasn't trained recently.
- Revenue collected, revenue due, and failed payments.
- Memberships expiring or renewing soon.
Using them
Pick the report, set the date range, and export it if you need it in a spreadsheet. Reports reflect what's in Keppan, so if a number looks off, check that attendance and member statuses are being kept up to date first. If it still looks wrong, contact support with the report name and date range.
Need help?
Email support@keppan.com, call (888) 998-9856 and press 2, or start a chat from this help center. Monday to Friday, 9am to 5pm ET.
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